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Automation Technologies 3/2014

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Automation Technologies 3/2014

Components and Software

Components and Software Global standards are of high quality Marisa Consée, Hans-Robert Koch High-quality and steady product improvements are key components of a successful business. Rittal ensures these features with the help of an extensive quality management program. We show you a practical example of making an enclosure system fit for extreme conditions in the North American market with the NEMA 4/4x protection category. back to current issue Author: Marisa Consée, freelance journalist, Munich, Germany Hans-Robert Koch, chief press officer at Rittal, Herborn, Germany AUTOMATION TECHNOLOGIES 3/2014

Components and Software Rittal, one of the globally leading system providers for industrial enclosures, power distribution, climate control, IT infrastructure and software & service, owns more than 1,500 global patents and more than 300 designs. The strong quality philosophy is confirmed by many national and international approbations such as CSA, VDE, GS or UL/CUL. The internal quality lab is also accredited by the Deutsche Akkreditierungsstelle (DAkkS), CSA and Underwriters Laboratories (UL). Finally, the quality management system is certified by the Schweizer Gesellschaft zur Zertifizierung von Managementsystemen mbH (SQS). Products by Rittal go through comprehensive system tests in the electrical, mechanical, surface protection, software function, air conditioning and environmental compatibility areas – even quality is guaranteed independently of the product of the manufacturing site. Global Quality Standards Quality management at Rittal continually works together with all departments to align all internal processes and rules with customer benefits, document them accordingly and improve them continually. Internal audits are applied for the regular inspection of products, processes and quality-related structures. This way, continuous application of defined procedures is ensured. They are improved where necessary, or new ones are defined. The valid Global Standards, which the company has imposed on itself bindingly for all production sites, ensure that the highest demands are met. No matter if in Urbana (Ohio, USA), Shanghai or Bangalore – the standards are the same everywhere. Compliance with them is ensured by local quality management teams that are in close contact with the German corporate headquarters. On the path to the zero-error strategy On the path to the zero-error strategy, errors are examined by the systematic application of the defined quality-assuring measures and removed as permanently as possible. Improvement processes follow the basic principle of a PDCA-control circle (Plan –Do – Check – Act). The control circle consists of the steps of analysis, planning, performance, assessment and verification. “First, we carefully analyze the cause of an error or deviation. Then improvement measures are defined, documented and implemented. Finally, we review the measure and its effect, and assess it accordingly”, knows Dr. Martin Lang, Division Manager Quality Management & Service at Rittal. If the target is next page About Company name: Rittal GmbH & Co. KG Brands: system enclosure SE 8, system platform TS 8, switchgear system Ri4Power, … Headquarters: Herborn, Germany Turnover: € 2.2 bn Employees: more than 11 000 worldwide Products: control cabinets, power distributors, air-conditioning, IT infrastructure, software and services AUTOMATION TECHNOLOGIES 3/2014

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